Carl Furman
123, Ellis Street
Boston, MA, 01234
(123) 456 789

OBJECTIVE

To contribute developed customer relations, managerial and accounting skills to a challenging position in hotel management.

SUMMARY

• Capable manager and motivator of staff.
• Function well in high-stress atmosphere.
• Detail- and goal-oriented.
• Highly developed interpersonal skills.
• Developed innovative and efficient system of reconciliation.
• Skilled in utilization of various computer systems.

EXPERIENCE

1990-Present DONNELLY HOTEL, Charleston, WV
Assistant Manager, Housekeeping

• Manage 100 employees.
• Ensure standards of guest rooms.
• Prepare biweekly/monthly housekeeping inventory.
• Develop budget worksheets utilizing FileMaker.
• Assist in weekly labor forecasting and scheduling.
• Certified in Interaction Management.

1988-1990 NEWPORT HEIGHTS HOTEL, Montgomery, WV
Chief Night Auditor/Manager On Duty

• Managed technically proficient and hospitality-oriented staff.
• Supervised reconciliation of all Front Desk and Food and Beverage transactions.
• Maintained hotel computer system. Required weekly reorganizations and various other functions.
• Compiled and distributed Daily Business Summary, using Lotus 1-2-3.
• Administered overnight operations of Front Desk, Security, and Food and Beverage outlets.
• Nominated Manager of the Year, 1989.

1985-1987 Night Auditor

• Coordinated check-in/check-out of guests.
• Assisted in reconciliation of all transactions.
• Cooperated in implementation of Food and Beverage cashiering system.
• Developed and implemented efficient system to reconcile Food and Beverage transactions.
• Dealt with preparation of Daily Business Summary.

EDUCATION

WEST VIRGINIA STATE COLLEGE, Institute, WV
Course: Principles of Accounting I & II, 1985.